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Welcoming disabled guests CD-ROM
What will the CD-ROM do for you?
This programme will help you and your staff:
- Understand the potential
offered by disabled guests, and the barriers they face
- Find out about the law in relation
to disabled guests and employees
- Understand how to meet disabled
people’s needs and improve your communication skills
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Designed to be used individually, each
user can progress at their own pace. Users
may complete all sections in one session, or work through
one module at a time. It takes up to
half an hour to complete each of the first three modules
and about 10 minutes to take the interactive test.
After working through three modules, there
is a test where participants must answer 10 or more of 12
questions correctly to receive a personalised certificate
confirming their achievement. Users can return and access the
CD-ROM as often as they wish, making it both a valuable
reference tool and useful source of refresher training.
Summary of CD-ROM Contents
| module 1: |
why disabled people are important – includes 6 quizzes |
| module 2: |
disability and the law – includes 5 quizzes |
| module 3: |
welcoming disabled guests – includes 7 quizzes |
| module 4: |
interactive test – 12 multiple choice questions from our question bank |
| library: |
a variety of additional information |
This is the only measurable disability
awareness training programme available. It is widely
recognised throughout the hospitality industry. The low cost
and time required to complete the programme, together with its
auditability makes the CD-ROM particularly effective when
demonstrating compliance with the DDA.
£99.00 + VAT for one CD-ROM, including 10
single user keycodes. Discounts are available for larger
orders.
You can make a real difference if you know
how!
Download our 4 page CD leaflet.
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